BEAR AUTO REPAIR

Category Archives: Customer Stories

Customer Appreciates NAPA Warranty Program at Fox Run Auto

Customer Appreciates NAPA Warranty Program at Fox Run Auto

Sarah is a loyal customer of Fox Run Auto in Bear, DE. Not too long ago, she visited our shop for some repairs to our car. However, she recently began experiencing problems again and was worried that one of the new parts wasn't working correctly. Though she was concerned about the part, she had no apprehensions about bringing her car back into Fox Run Auto because she knew the previous repairs were backed by warranty. "I highly recommend this shop," Sarah says. "They provide exceptional customer service with integrity. When there was a problem with one of the parts that was used in a previous service, Fox Run Auto spared no effort to make sure my issue was resolved." Almost all parts and repairs performed at Fox Run Auto are backed by the 24-month ... read more

Categories:

Customer Stories

Customer Gets Wheel Alignment Performed at Fox Run Auto

Customer Gets Wheel Alignment Performed at Fox Run Auto

Steve recently got new tires on his car. When they were being installed, the tire shop mentioned that they noticed the wear pattern on his old tires was cause for concern. They saw that the tread wear was uneven and recommended that he get a wheel alignment performed. That's when Steve brought his vehicle to Fox Run Auto in Bear, DE. "I got new tires and was told because of the wear pattern I needed an alignment," Steve writes in his recent Google review. "I also heard a growling noise and Fox Run Auto diagnosed that I had a wheel bearing going bad. They fixed the bearing, aligned the wheels and checked the undercarriage."Wheel alignment is a very important procedure to have performed periodically on any vehicle. If the wheels are out of alignment, it can lead to performance issues and it can potentially damage o ... read more

Categories:

Customer Stories

Longtime Fox Run Auto Customer Comes in for Suspension Repairs

Longtime Fox Run Auto Customer Comes in for Suspension Repairs

Steve has been a loyal customer of Fox Run Auto for years. When he heard some strange noises coming from his vehicle's suspension system, he knew he could count on the team at this trusted Bear, DE auto repair shop to diagnose the issue and repair it properly. "Mike Accursi [Service Advisor] and the guys at Fox Run Auto are top notch," Steve says. "I had an issue with a strange creak noise coming from the front and rear suspension. Wasn't easy to diagnose the problem, but Fox Run to properly diagnose and offer a sensible recommendation." At Fox Run Auto, we understand that not everybody is prepared to get major repairs done. That's why we offer special ... read more

Categories:

Customer Stories

Local Customer Has Trusted Fox Run Auto for More Than 10 Years!

Local Customer Has Trusted Fox Run Auto for More Than 10 Years!

Brad knows that when he has automotive issues or just needs dependable maintenance for his vehicles, he can always count on the team at Fox Run Auto in Bear, DE. He has been coming to our local auto repair shop for more than 10 years because of our excellent customer service and quality repairs. Brad was nice enough to share his feedback online with a recent review. "Fox Run Auto always exceeds customer expectations with communication and service," Brad writes. "Been taking my cars here for the last 10+ years. Never an issue." At Fox Run Auto, we take a great deal of pride in taking care of our customers. We believe in a personal approach to service and we want to make sure people have all the accurate information they need to make smart auto repair and maintenance decisions. You'll find that we rare ... read more

Categories:

Customer Stories

Local Driver Gets Emergency Roadside Assistance and Tire Repairs from Fox Run Auto

Local Driver Gets Emergency Roadside Assistance and Tire Repairs from Fox Run Auto

Mike was driving along when one of his tires blew out. He pulled over to the side of the road and called Fox Run Auto for roadside assistance. Mike wrote a recent online review talking about his experience with our tow truck driver and auto shop. "Thank you so much for your help and quick response to my situation," Mike writes. "Your driver showed up within 20 minutes of my call and immediately changed my tire." Mike then brought his car into Fox Run Auto to see if his damaged tire could be repaired and to have our technicians inspect the rest of his tires. He knew at least a couple of them had pretty low treads. After our team looked over his tires, it was determined that the one flat tire and one of the other tires definitely needed to be replaced.  ... read more

Categories:

Customer Stories
Fox Run Auto Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fox Run Auto Inc. (302) 834-1200 if you have any issues in accessing any area of our website.