BEAR AUTO REPAIR

Nathan & Karen were on their way from New Jersey to Georgia when the power steering went out on their Chrysler PT Cruiser. They called for roadside assistance from Fox Run Auto and the vehicle was brought back to our shop for inspection, diagnosis and emergency repairs.  "Upon arrival, they immediately took the necessary time and steps to determine what the actual problem was," writes Nathan in his recent Google review. The initial vehicle inspection and diagnostics processes are very important steps we take at Fox Run Auto to determine the specific automotive issue at hand. Once we know what we are dealing with, then we are able to provide our customers with a full breakdown of our findings. Then, we can provide our specific repair recommendations and an ... read more

As we mentioned in our blog article last week, we love hearing from our customers at Fox Run Auto. It's important to get real feedback from people who visit our shop, whether they are coming in for major repairs or minor maintenance services. We don't mind a little constructive criticism if it helps our team keep pushing to provide the best possible around. And, of course, we love hearing positive comments from customers who appreciated their experience. We've been getting a lot of reviews lately on Google, Facebook and our Reviews page. We wanted to share a few, so you know what people are saying about Fox Run Auto. Ronald was a first-time customer at ... read more

Amy was concerned when her Jeep dealership told her that she had a cracked catalytic converter that needed to be replaced. They quoted her over $900 to make the repairs, but she was wise to seek out a second opinion from another local auto shop. Upon a friend's advice, she decided to bring her Jeep into Northern Delaware's own Fox Run Auto. "I will sing the praises of these angels to anyone who asks!" Amy says. "I asked around for a referral and was told about Fox Run Auto. I took my Jeep in, they printed out a diagram and showed me exactly what the issue was." Providing our customers with the right information and honest advice are very important to us at Fox Run Auto. Our goal is to tell it like it is so that you can make informed repair decisions. Whether it's good news or bad news, w ... read more

Elaine has been a loyal customer of Fox Run Auto for years, and it kind of runs in the family. Her parents are the first ones in her family to start coming to our Northern Delaware auto repair shop. Now, Elaine represents the second generation who knows that they can always trust our team to get the job done right.  "My parents started using Fox Run Auto many years ago," Elaine says in her recent online review. "They really care about their customers and because of that they always deliver GREAT SERVICE on our vehicles." Recently, Elaine was in need of a brake service. Her brake pads and rotors were worn out and due for replacement, so she knew it was time for another visit to Fox Run Auto. Our team inspected the brakes and made the necessary repairs. During the inspection, a few other minor maintenan ... read more

Angela has been a longtime customer of Fox Run Auto. She knows that any time she has automotive questions or needs repairs, she can count on the Mikes and Rob to provide the help she needs. Recently, Angela was nice enough to share her thoughts about our Northern Delaware auto shop in an online review. "Fox Run Auto is always a great experience!" Angela says. "They are fast, thorough, and HONEST. In the past, one of the Mikes showed me a part that was worn and explained how this part impacted my car." Education is a very important part of our service approach at Fox Run Auto. We take the time to make sure our customers understand exactly what is wrong with their car and what needs to be done to repair it. Whether it's minor maintenance ... read more