BEAR AUTO REPAIR

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Customer Impressed by Communication at Fox Run Auto

Customer Impressed by Communication at Fox Run Auto

Donna came into Fox Run Auto because she thought her vehicle might be due for an oil change. It turns out it wasn't, but she did make some interesting observations while at our shop. Donna listened to some of the conversations that our service staff was having with other customers and she was impressed by the communication. "While I was there, I listened to several service explanations that were provided to other customers and I was impressed," Donna says. "For services that didn't require immediate action, customers were advised of the current state and informed when service might be needed—instead of being pressured to get the work done then. Refreshing!" At Fox Run Auto, we aren't in the business of "upselling" customers on parts or services that they don't necessarily need. We believe in telling it like it is. We strive to provide ... read more

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Customer Stories

9 Spooky Noises Your Car Might Make

9 Spooky Noises Your Car Might Make

Whenever you hear a strange noise coming from your vehicle, it should grab your attention. It's more than just an annoyance. It's often your car trying to tell you something is wrong. If your car, truck or SUV doesn't feel quite right, or you notice anything unusual (bad odors, odd sounds, fluid leaks, smoke/steam, etc.), you shouldn't ignore it. Get your vehicle looked at by an expert mechanic to determine if there is a problem, and how serious that problem might be. This Halloween season, we're used to hearing some spooky sounds. Here are 9 of the scariest sounds you don't want to hear coming from your car: 1. Screeching These are sounds most often associated with brake ... read more

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Car Care Tips

Fox Run Auto's Top 8 Fall Maintenance Items

Fox Run Auto's Top 8 Fall Maintenance Items

It's officially Fall, and for those of us in Bear, DE, it means preparing for the cold weather. Let's face it; winter will be here before you know it. The most common hazards come along with dropping temps in the rain, fog, and snow. Your car needs a necessary check-up to ensure all its complex systems and tires are in working order. We've put together eight simple maintenance items that you should check off for fall! 1. Change Your Wiper Blades If your blades are leaving behind streaks, then you need to change your blades. Now is the ideal opportunity to get them swapped out for maximum clarity. 2. Inspect Your Tires Your tires have the most significant impact on your drive as they are the only part of your car that makes contact with the road. They should have good tread to grip onto the road surface. While you’re checking its tread, be sure to check its pressure as well. 3. Test Your Battery It's a good idea to get your battery tested for performance so i ... read more

Car Problems? Don't Wait Too Long to Get Repairs!

Car Problems? Don't Wait Too Long to Get Repairs!

We all have to deal with car problems at some point. It's just part of modern life. Our vehicles help us get around easily wherever we need to go. Yet sometimes, they they have issues and we have to deal with them. Whether you are in an accident or something just isn't working right, you don't want to put off inspections or repairs for too long. Why You Shouldn't Wait Many major automotive problems begin with one small issue. A loose belt or cable, a worn seal, a small fluid leak—these are little things that are often easy to fix if caught early on. It won't cost much to replace or adjust a minor component that is failing. This is why you should bring your car, truck or SUV to a trusted mechanic as soon as you notice anything unusual. We're talking about strange smells, sounds or feelings that the vehicle isn't running as smoothly as normal. Maybe your car feels a litt ... read more

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Car Care Tips

Customer Gets Overheating Car Repaired at Fox Run Auto

Customer Gets Overheating Car Repaired at Fox Run Auto

Kathy's car began overheating over the weekend, so she had to call for an emergency tow to Fox Run Auto. Our roadside assistance was able to help get the vehicle delivered to our shop while we were closed on Saturday afternoon.  "Early Monday morning I got a call," Kathy says in her recent review. "They diagnosed the problem, ordered the parts, installed them, ran tests to make sure no damage had been done (it hadn't thank goodness), and called me before noon to tell me the car was ready!" Kathy is a repeat customer of Fox Run Auto. We know how important her car is to her and the same is true for everyone who comes to our shop needing an emergency repair. It's difficult to be without your car for a few days—or longer for serious issues. Our goal is to get you safely back on the road as soon as ... read more

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Customer Stories
Fox Run Auto Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fox Run Auto Inc. (302) 834-1200 if you have any issues in accessing any area of our website.