At Fox Run Auto, we know how frustrating it can be when your car starts acting up without warning—especially when it’s something as unpredictable as stalling after startup or hesitation when accelerating. One of our longtime customers, Rob, recently experienced just that.
"My car was having sporadic issues with it turning off after starting first thing in the morning and sometimes would have a slight pause when trying to accelerate from a stop or while coming out of a turn," Rob says. "I called Fox Run Auto, who I've been using for at least 15 years now, to see how soon they could squeeze me into their schedule. I was asked if I could drop my car off by 9am the next day and that they would take a look at it if they had some time free up while working their other appointments. I dropped my car off first thing that morning and I was fortunate enough that they had some time free up so not only were they able to diagnose my issue, but they were able to do the necessary maintenance/repair and have it back to me by the end of the same day."
We didn’t just diagnose the issue—we completed the necessary maintenance and had the vehicle ready by the end of the same day. Although we can’t guarantee same-day service every time, we always do our best to get our customers back on the road as quickly and safely as possible.
What stood out to Rob—beyond the fast turnaround—was the clear and thorough explanation we provided throughout the process. That kind of honest, attentive service is why they’ve been with us for over a decade.
"Ever since I've been dealing with Fox Run Auto, I have been extremely happy with the service they provide as well as the thorough explanation they give when diagnosing an issue such as mine" Rob adds. "If you're looking for someone to service your vehicle, look no further than Fox Run Auto."
If you are experiencing automotive trouble in Northern Delaware, call Fox Run Auto today at 209.526.1909 or schedule your service appointment online.