Posted on 6/4/2025
At Fox Run Auto, we believe that great auto repair service should go beyond just fixing vehicles. It should also make customers feel valued and confident every step of the way. That’s why we’re thrilled to share this recent five-star review from one of our newest customers, Marlon: "Would like to state the service was above expectations," Marlon says. "Iwas not prepared for the excellent waiting room to start. Communication as to the service I was to receive was very clear and the welcoming was second to none! I have gained a new relationship with getting my automobile service." Thank you, Marlon! From the moment customers walk through our doors, we want them to feel at ease. That starts with our comfortable, well-appointed waiting area. Whether you're here for a quick servic ... read more
Posted on 4/16/2025
When car trouble strikes unexpectedly, it can throw your entire day—and your peace of mind—into chaos. That’s exactly what happened to Jenn when her car died while she was driving. Fortunately, she knew exactly where to turn: Fox Run Auto. "I reached out to Fox Run Auto the day my car died while driving," says Jenn. "I had the car towed there the same day. They quickly diagnosed what was wrong and gave me a fair price." Jenn contacted our shop the very same day her car broke down. She had her vehicle towed directly to our shop. From there, our team got right to work. We quickly diagnosed the problem and provided her with a clear, fair estimate. No delays, no guesswork—just honest answers and straightforward service. Our priority at Fox Run Auto is to make stressful situations a little easier. Jenn experienced t ... read more
Posted on 3/19/2025
Heather is a longtime customer of Fox Run Auto. She knows she can depend on our team to provide honest service and quality results time and time again. Heather recently visited our shop for some vehicle maintenance services. Here is what she had to say: "Nothing but the highest praise," Heather writes in her online review. "I am very hesitant about trusting mechanics due to being very naive and uneducated when it comes to cars and caring for them. I have never questioned anything they have mentioned." Building a strong level of trust with our customers is always our top priority at Fox Run Auto. Whether you know a lot about cars or don't know anything, our goal is to make you feel comfortable with every decision you make about vehicle maintenance or repair. We are always happy to answer any questions and provide you with as much information as you need to make ed ... read more
Posted on 2/5/2025
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Niki needed new tires for her car. So, she brought her vehicle to Fox Run Auto in Bear, DE. She worked with our Service Advisor, Vinny Nesci, who helped walk her through the process of buying and installing a new set of tires. "Absolutely amazing experience," Niki says in her recent online review. "Vinny helped me get all new tires for my car and was super helpful the entire time." Buying new tires isn't always as simple a process as many people expect. There are a number of factors to consider. You have to think about the lifespan of the tires in relation to how much you drive and also how much longer you plan to own the vehicle. You have to understand manufacturer warranties. You have to think about grip and handling in various weather and road conditi ... read more
Posted on 12/25/2024
At Fox Run Auto, our goal is to provide every customer with honest, reliable and top-quality auto repair services. We’re thrilled when customers share their experiences, and one recent review truly highlights what sets us apart. A long-time customer with the screen name of SD D shared how she has trusted our team at Fox Run Auto for over three years. Her review reflects the values we uphold every day—honesty, transparency, and dedication to keeping our customers safe on the road. "I have been going to Mike (DeFino) at Fox Run Auto for about 3 years now." she says. "And they always to amazing work with my vehicle. I love that they don't claim things are wrong with your vehicle when it's not, nor to they try to get over on you because you are a woman." One of the reasons this customer visited Fox Run Auto ... read more