BEAR AUTO REPAIR

We recently helped two customers with auto repairs. One is a longtime customer of Fox Run Auto. The other was making his first visit to our shop. We believe in treating each and every customer with the respect and care they deserve. Dealing with automotive issues is never fun, and it can be a major inconvenience to be without your vehicle. That's why we always do our best to provide high standards of service and quality expedited repairs. The first customer was Derek, who was coming to Fox Run Auto for the first time: "Concierge level service, start-to-finish," Derek says. "Conveniently located (for me), conscientious technicians and fair pricing. Hidden value gem literally in my backyard. They may just become the new doctors for my automobiles." Though we'll never compare ourselves to doctors, we do aim to build customers for life through honest service an ... read more

Darin knows he can always count on the team at Fox Run Auto to take care of any automotive problems in a professional and honest manner. This was again the case when he brought his van into our shop because of some electrical problems. His check engine light was on, so he turned to Fox Run Auto to diagnose the issue and get it fixed quickly. "Like always, the Fox Run Crew takes care of you!" Darin says. "Our van had a check engine light on, and it was diagnosed as one of the sensors. But, it was fused/rusted to the main wiring harness on the vehicle." This can be a fairly common electrical problem in older vehicles. The wires and harnesses can get corroded or rusted, which means parts start to fuse together over time. The sensor failure is what tripped the check engine light, but the main issue was ... read more

Lisa is a AAA member. When her car recently broke down, she called to have it towed to a local auto repair shop. The tow truck dropped her vehicle off at Fox Run Auto in Bear. We offer certified AAA towing and roadside assistance services, along with our fully equipped automotive repair center that is the only AAA-certified repair facility in this area. Once our auto repair technicians were able to perform diagnostic tests and inspect Lisa's vehicle, they were able to determine that the starter had failed. This is a common issue. We were able to track down a replacement part to match her car, and we got it to the shop as quickly as possible. Once the new starter arrived, our technicians got to work installing it and testing it to make sure everything was working properly. "Excellent experience from initial evaluation of ... read more

Andrew and his family recently moved to Northern Delaware, but they were already familiar with Fox Run Auto from a previous experience. Now, they already know they have a local auto shop they can trust for all their automotive repair and maintenance needs. "Just moved here from Pensacola, FL," Andrew says. "Needed a reliable and trustworthy mechanic to work on my X5. My wife and I remembered these guys from 2016 driving through DE on our way to FL. They helped us get back to FL." We certainly remember Andrew and helping him with emergency automotive repairs all those years ago. We have our regular local customers, but we often find ourselves helping people who are just traveling through the area. We do our best to get everyone safely back on the road with whatever repair or maintenance services they need.  We were happy to hear that Andrew and his family moved to our area. He ... read more

Rui recently visited Fox Run Auto for the first time for automotive repair services. He needed some work done, but we had to keep the car in the shop for most of the day. In this situation, we always try to help customers out if they need a loaner vehicle. We understand it can be an inconvenience to be without your car for a day or longer, so that's why we aim to make the experience as convenient and stress-free as possible. "I finally found a trustworthy and reliable auto shop who has the equipment and knowledge that a dealership has, without all the hassle!" Rui says. "Fox Run Auto allowed me to borrow a loaner car for the day while my car was in the shop. That was amazing so I didn't need to Uber around!" Creating a positive customer experience is always a top priority at Fox Run Auto. We have built our business on providing quality customer service and professional automotive repairs from ... read more