BEAR AUTO REPAIR

Category Archives: Customer Stories

At Fox Run Auto, it's All About Creating Customers for Life

At Fox Run Auto, it's All About Creating Customers for Life

Marjory is a longtime customer of Fox Run Auto. She turns to our team whenever she is in need of automotive maintenance services or repairs. Check out what she had to say in her recent online review: "Fox Run Auto is the best!" Marjory writes. "I have been going there for over 27 years and go only there. They are always helpful and friendly. The staff is very knowledgeable and they do a great job taking care of my auto." At Fox Run Auto, we are always aiming to provide this level of satisfaction to our customers. Our goal is to create customers for life by offering professional auto repair services, honest advice and a friendly approach. We want you to feel confident in letting our team work on your vehicle and comfortable with each and every decision you make as a car owner. Whether it's minor maintenance or majo ... read more

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Customer Stories

Customer Gets Brakes and Tires Serviced at Fox Run Auto

Customer Gets Brakes and Tires Serviced at Fox Run Auto

Mike needed a number of things fixed on his car, so he wanted to bring it to a local mechanic to provide the new parts and handle the necessary repairs. He turned to Northern Delaware's own Fox Run Auto and put his vehicle in the hands of his fellow Mikes (and Rob) to make sure the work was done right. "I took my car in on a Tuesday," Mike says. "I needed all my brakes done—rotors, calipers, pads. Everything. Also needed four new tires and got the spark plugs changed." Mike definitely new he needed to have all four of his brakes serviced and the tires were probably overdue to be replaced. Still, we like to perform a full vehicle inspection once the car is in the Fox Run Auto shop. Even if nothing else is wrong, it ... read more

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Customer Stories

Jaguar Owner Only Trusts His Cars with Fox Run Auto

Jaguar Owner Only Trusts His Cars with Fox Run Auto

Jandre drives a Jaguar, and naturally he is very particular about who he has work on his luxury performance vehicle. His check engine light came on recently with an unclear error code. Jandre has been taking his cars to Fox Run Auto for years, so knew he could trust our service team to run diagnostic tests, inspect the vehicle, reset the code and take care of any necessary repairs.  "I recently took my 2013 Jaguar XFR to Fox Run Automotive for a default engine code," Jandre says. "Like so many times before, I was met with a friendly staff who handled everything from the check-in to the pickup with true courtesy and professionalism." Once the Jaguar was in our shop, our service team ran diagnostic tests to determine the source of the problem. A physical inspection was also performed to confirm the issue. Thankfully for Jandre, it didn't turn to to ... read more

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Customer Stories

Check Out These Recent Customer Reviews of Fox Run Auto!

Check Out These Recent Customer Reviews of Fox Run Auto!

Customer service is our number one priority at Fox Run Auto. We aim to provide our customers with honest automotive advice and quality vehicle maintenance and repair services. We truly appreciate when anyone takes the time to post a review of their Fox Run Auto service experience online. Whether you like to use Yelp, Google or another platform, we try to read every single review. It helps us see how we're doing and continually strive to provide the best service we can. You can also read and post comments directly on our website's Reviews page. All feedback is welcome. Here are a few recent reviews from our customers: "Always great attention to detail, and willing to help!" writes John M. "Very happy and do recommend Fox Run Auto to ... read more

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Customer Stories

Happy Customer Gets Tires Replaced at Fox Run Auto

Happy Customer Gets Tires Replaced at Fox Run Auto

Shaniqua needed new tires for her car, so she went to Fox Run Auto. She had been to our shop for automotive work in the past, so she felt comfortable trusting our team with her tire replacement. "This was my second time doing business here and my experience was just as wonderful as the first experience!" Shaniqua says. "Customer service here is top notch." Shaniqua had to drop her car off at our shop and then get to work. We knew the repair technicians were extra busy that day and we may not get to her tire replacement until the following morning. Our Service Advisor let Shaniqua know the timeline and was able to set her up with a loaner car for the day. That way, she could get to work and not have any transportation worries until her car was ready. Customer service is always our top priority at Fox Run Auto ... read more

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Customer Stories
Fox Run Auto Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fox Run Auto Inc. (302) 834-1200 if you have any issues in accessing any area of our website.