BEAR AUTO REPAIR

Category Archives: Customer Stories

Customer Gets Overheating Car Repaired at Fox Run Auto

Customer Gets Overheating Car Repaired at Fox Run Auto

Kathy's car began overheating over the weekend, so she had to call for an emergency tow to Fox Run Auto. Our roadside assistance was able to help get the vehicle delivered to our shop while we were closed on Saturday afternoon.  "Early Monday morning I got a call," Kathy says in her recent review. "They diagnosed the problem, ordered the parts, installed them, ran tests to make sure no damage had been done (it hadn't thank goodness), and called me before noon to tell me the car was ready!" Kathy is a repeat customer of Fox Run Auto. We know how important her car is to her and the same is true for everyone who comes to our shop needing an emergency repair. It's difficult to be without your car for a few days—or longer for serious issues. Our goal is to get you safely back on the road as soon as ... read more

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Customer Stories

Longtime Customer Gets Damaged Tire Replaced at Fox Run Auto

Longtime Customer Gets Damaged Tire Replaced at Fox Run Auto

Don is a longtime customer of Fox Run Auto. He knows he can always count on our team to help with his family's automotive needs, whether it's an emergency repair or standard maintenance services. Recently, he brought his wife's new car into the shop to address a tire problem. "This past Monday evening, my wife picked up a bolt through the right front tire on a new vehicle," Don says. "I didn't want to chance a blowout, so I traded cars with her and carefully drove straight to Fox Run Auto to drop off the car. Because of the location of the bolt, as I suspected, the tire couldn't be repaired. But, the team at Fox Run squeezed me in the next day, quickly located a matching tire and had it replaced early that dat at the price I expected to pay."Tire damage is a common automotive issue that we all hav ... read more

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Customer Stories

Customer Happy with Honest Service at Fox Run Auto

Customer Happy with Honest Service at Fox Run Auto

Dawn recently brought her Chevrolet Equinox in to Fox Run Auto for an oil change, after buying a deal on Groupon. She was also concerned that her steering wheel seemed a little loose and the vehicle wasn't handling as well as normal. Dawn specifically asked us to look at her steering system and check the wheel alignment as part of her service. "I cannot say enough good things about Fox Run Auto," Dawn says. "They are truly amazing. HONEST!!!! That is the first thing that comes to mind when I think of them." The technicians at Fox Run Auto completed the oil change and performed a general inspection of the vehicle, as is customary at our shop. We checked the wheel alignment and power steering s ... read more

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Customer Stories

Local Customer Knows Fox Run Auto Will Always Go Above and Beyond

Local Customer Knows Fox Run Auto Will Always Go Above and Beyond

Linda always knows she can count on the team at Fox Run Auto to treat her right. She has been coming to our shop for years. Whether it's minor maintenance or major repairs, Linda is confident that she'll get straight answers from our service staff and our technicians will keep her vehicles running right. "I've been having my cars serviced at Fox Run Auto for many years," Linda says. "I've recommended them to my family and anyone else who asks for recommendations. They always go above and beyond what work is requested and alert me to anything needing to be taken care of. And, they prioritize the items needed with pricing and how desperately the work is needed." No matter what auto maintenance or repair services you come into Fox Run Auto for, we believe in going the extra mile ... read more

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Customer Stories

Longtime Customer Gets a Pleasant Surprise at Fox Run Auto

Longtime Customer Gets a Pleasant Surprise at Fox Run Auto

Michael is a longtime customer of Fox Run Auto. He lives in Middletown, but is always willing to drive down to Bear when he needs automotive repairs or maintenance. Michael knows he can count on the team at Fox Run Auto to treat him and his vehicle right. "I drive from Middletown to go to Fox Run, even though there are quite a few choices in Middletown," Michael says. "They give quality service and fair pricing. I was just in for an oil change and tire rotation." Michael understands the importance of regular maintenance, so he visits Fox Run Auto for each oil change. he knows our technicians will also perform a standard inspection of his car to make sure everything looks good. If we do notice anything unusual, we will let him know the details in an inspection report. Michael takes g ... read more

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Customer Stories
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