BEAR AUTO REPAIR

Category Archives: Customer Stories

Check Out These Recent Customer Reviews of Fox Run Auto!

Check Out These Recent Customer Reviews of Fox Run Auto!

Customer service is our number one priority at Fox Run Auto. We aim to provide our customers with honest automotive advice and quality vehicle maintenance and repair services. We truly appreciate when anyone takes the time to post a review of their Fox Run Auto service experience online. Whether you like to use Yelp, Google or another platform, we try to read every single review. It helps us see how we're doing and continually strive to provide the best service we can. You can also read and post comments directly on our website's Reviews page. All feedback is welcome. Here are a few recent reviews from our customers: "Always great attention to detail, and willing to help!" writes John M. "Very happy and do recommend Fox Run Auto to ... read more

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Customer Stories

Happy Customer Gets Tires Replaced at Fox Run Auto

Happy Customer Gets Tires Replaced at Fox Run Auto

Shaniqua needed new tires for her car, so she went to Fox Run Auto. She had been to our shop for automotive work in the past, so she felt comfortable trusting our team with her tire replacement. "This was my second time doing business here and my experience was just as wonderful as the first experience!" Shaniqua says. "Customer service here is top notch." Shaniqua had to drop her car off at our shop and then get to work. We knew the repair technicians were extra busy that day and we may not get to her tire replacement until the following morning. Our Service Advisor let Shaniqua know the timeline and was able to set her up with a loaner car for the day. That way, she could get to work and not have any transportation worries until her car was ready. Customer service is always our top priority at Fox Run Auto ... read more

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Customer Stories

Fox Run Auto Earns 10-Star Rating from Happy Customer!

Fox Run Auto Earns 10-Star Rating from Happy Customer!

Carol recently visited Fox Run Auto in Bear, DE for some automotive repair work. She brought her car in and was extremely pleased with her customer service experience. Check out what she had to say in her online review: "This was my first time using Fox Run, but it definitely won't be the last," Carol says. "Customer service was amazing. Pricing reasonable. I am very happy I called Fox Run for help. Would give them 10 stars if that was possible!" We'd be glad to accept a 10-star rating! However, Carol is not alone in her feedback of our local auto shop. Here are a few more recent customer reviews of Fox Run Auto: "Quality service and a good price," William says. "Nothing but pleased with my experience.""Honest, affordable service," Crystal adds. "They don't add on unnecessary work, which is a ... read more

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Customer Stories

Honda Driver Turns to Fox Run Auto When Check Engine Light Starts Flashing

Honda Driver Turns to Fox Run Auto When Check Engine Light Starts Flashing

Mike's wife drives a Honda. When driving to work one day, her check engine light came on and started flashing. She reached out to the dealership first, but wasn't satisfied with the response they provided. That's when Mike called Fox Run Auto on her behalf. "She made it to work and then called Martin Honda to see what the issue might be," Mike says. "They said not to drive the car, to get it towed to them and they'd take a look and let her know... in two weeks, and with no loner or rental car offered!" The dealership was right in recommending she not drive the car. The check engine light can come on for any number of reasons. It could be something as simple as a loose gas cap or failing oxygen sensor. Or, it could be something much more ... read more

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Customer Stories

Customer Gets Vehicle Safety Inspection at Fox Run Auto

Customer Gets Vehicle Safety Inspection at Fox Run Auto

Steven brought his car into Fox Run Auto for a general safety inspection. He wanted to make sure his vehicle was in good shape and take care of any minor issues that might be needed.  One of our automotive technicians handled the job with professionalism and care. She ran diagnostic tests and inspected the car's important systems from bumper to bumper. From the engine to the exhaust and everything in between, we cover every detail and look for common automotive issues.  "The tech rocked!" says Steven. "During the oil change, she was able to do a safety inspection, check all the car's major systems, change a bad turn signal bulb, and even find clips that matched ones missing from the underbody insulation. All this in under 2 hours!" It's always important to have things like your ... read more

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Customer Stories
Fox Run Auto Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fox Run Auto Inc. (302) 834-1200 if you have any issues in accessing any area of our website.