BEAR AUTO REPAIR

Julia drives a 2005 Honda Element. Unfortunately, she recently had her catalytic converter stolen from her vehicle when it was parked at a local store. It was a terrible situation and she wasn't sure what had happened at first. Julia just knew her vehicle sounded extremely loud while driving and something was wrong. AAA recommended she take her Element to Fox Run Auto for a proper vehicle inspection and diagnosis. It didn't take long for our team to recognize that the catalytic converter was missing and needed to be replaced. The catalytic converter is a critical component in the vehicle's exhaust and emissions system. It's sad to know they are being stolen because of the valuable elements inside. Fox Run Auto was able to get a new catalytic converter installed in Julia's Honda and help ... read more

Charity recently moved to the Northern Delaware area and was looking for a new local mechanic to help with her automotive care needs. After searching around, she decided to give Fox Run Auto a try. Here is what she said in her review of our auto repair shop: "This should be your #1 spot," says Charity. "They care, they explain, they do follow-up check ins, and the pricing and efficiency are remarkable." Whether you need standard automotive maintenance services or major auto repairs, you can count on the team at Fox Run Auto. Our service advisors will make sure all your questions are answered and everything is properly explained. Our automotive technicians will perform thorough vehicle inspections and tests to diagnose any potential problems. Then, we will provide a detailed inspection repo ... read more

We're always happy to see new customers coming to Fox Run Auto for the first time. It's nice to meet new people and have the opportunity to turn them into loyal customers for life. We want our level of service to speak for itself. Today, we'll let a few new fans of Fox Run Auto speak on our behalf. Here are some recent reviews from first-time customers: "Fox Run Auto was super quick with my battery replacement, and informed me why I actually need it replaced which I appreciated," Ella says. "Very good customer service, I was in and out!""Very surprised and happy with the service," adds Kent." Personnel were polite. And service was completed quickly. I will now use this business for my auto repairs. Impressed with the whole experience." Communication is an important part of the way we do business. We a ... read more

Glenda is a longtime customer of Fox Run Auto. She knows she can count on our team to help her with all of her automotive needs, whether it's routine maintenance services or major repairs. Here is what she had to say in a recent online review of our auto shop: "I have been having my cars serviced here quite awhile," Glenda writes. "I always feel they are honest about repairs. They explain things and don't get upset if I have a question." We sure hope other auto shops or dealerships aren't getting upset when customers ask questions. That is a large part of what our service advisors do every day. We understand people have questions. They are coming to Fox Run Auto because of our automotive expertise. They are looking for professional advice and guidance when it comes to automotive issues. We are always happy to answer any questions you have ... read more

Bob's daughter drives a luxury SUV and had one of our tires blow out during the holidays. Thankfully she was safe an uninjured, but they wanted to get the tire replaced as quickly as possible. This can be easier said than done during the holidays when so many businesses are too busy or closed.  However, Bob knew that he could depend on owner Mike DeFino and his team at Fox Run Auto. His family has been coming to our shop for years, so he was confident he and his daughter could get the help they needed to replace the damaged tire.  The biggest challenge for us was finding the right tire for her particular vehicle. Our shop was open, but many local tire places weren't and this was not a common tire size. After some searching around, we were able to track down a properly sized tire to fit her larger SUV wheels.  "Th ... read more