BEAR AUTO REPAIR

Category Archives: Customer Stories

Customer Happy with Honest Service at Fox Run Auto

Customer Happy with Honest Service at Fox Run Auto

Dawn recently brought her Chevrolet Equinox in to Fox Run Auto for an oil change, after buying a deal on Groupon. She was also concerned that her steering wheel seemed a little loose and the vehicle wasn't handling as well as normal. Dawn specifically asked us to look at her steering system and check the wheel alignment as part of her service. "I cannot say enough good things about Fox Run Auto," Dawn says. "They are truly amazing. HONEST!!!! That is the first thing that comes to mind when I think of them." The technicians at Fox Run Auto completed the oil change and performed a general inspection of the vehicle, as is customary at our shop. We checked the wheel alignment and power steering s ... read more

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Customer Stories

Local Customer Knows Fox Run Auto Will Always Go Above and Beyond

Local Customer Knows Fox Run Auto Will Always Go Above and Beyond

Linda always knows she can count on the team at Fox Run Auto to treat her right. She has been coming to our shop for years. Whether it's minor maintenance or major repairs, Linda is confident that she'll get straight answers from our service staff and our technicians will keep her vehicles running right. "I've been having my cars serviced at Fox Run Auto for many years," Linda says. "I've recommended them to my family and anyone else who asks for recommendations. They always go above and beyond what work is requested and alert me to anything needing to be taken care of. And, they prioritize the items needed with pricing and how desperately the work is needed." No matter what auto maintenance or repair services you come into Fox Run Auto for, we believe in going the extra mile ... read more

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Customer Stories

Longtime Customer Gets a Pleasant Surprise at Fox Run Auto

Longtime Customer Gets a Pleasant Surprise at Fox Run Auto

Michael is a longtime customer of Fox Run Auto. He lives in Middletown, but is always willing to drive down to Bear when he needs automotive repairs or maintenance. Michael knows he can count on the team at Fox Run Auto to treat him and his vehicle right. "I drive from Middletown to go to Fox Run, even though there are quite a few choices in Middletown," Michael says. "They give quality service and fair pricing. I was just in for an oil change and tire rotation." Michael understands the importance of regular maintenance, so he visits Fox Run Auto for each oil change. he knows our technicians will also perform a standard inspection of his car to make sure everything looks good. If we do notice anything unusual, we will let him know the details in an inspection report. Michael takes g ... read more

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Customer Stories

Customer Appreciates the Service Experience at Fox Run Auto

Customer Appreciates the Service Experience at Fox Run Auto

Kathy is a repeat customer of Fox Run Auto. She regularly comes to our shop to take care of all her routine vehicle maintenance needs, as well as the occasional repair. Kathy knows she can count on the Fox Run Auto team to give her straight answers, while also providing friendly and professional customer service. She recently took the time to share her feedback in an online review. "Service, customer service, people, facility, and loaner car—as usual, ALL exceeded my expectations," Kathy writes. We understand that dealing with automotive problems can be stressful. Even if it's just routine preventative maintenance like an oil change or brake service, we know it can be an inconvenience. This is why the team at Fox Run Auto does everything we can to make your experience as ... read more

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Customer Stories

Check Out These Customer Reviews of Fox Run Auto!

Check Out These Customer Reviews of Fox Run Auto!

We really appreciate when one of our customers takes the time to post a review online. Whether it's on Google, Facebook, Yelp, our website's Reviews page or any other platform, we read every single one of them we see. Customer reviews help tell our team how we're doing and keep us motivated to provide the best service we can. We wanted to compile some great recent reviews and share them here: "A top-notch business," says Dan. "The team at Fox Run is reliable and professional. Being able to take our cars to people we trust is a huge blessing. Mike and his team provide exactly that. Highly recommended.""Very helpful service regardless of the fix," adds AJ. "Will always come back."&q ... read more

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Customer Stories
Fox Run Auto Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fox Run Auto Inc. (302) 834-1200 if you have any issues in accessing any area of our website.