BEAR AUTO REPAIR

Monthly Archives: December 2023

Van Owner Gets Overheating Problem Repaired at Fox Run Auto

Van Owner Gets Overheating Problem Repaired at Fox Run Auto

Barbara was having automotive trouble when her van started to overheat. She knew it might be a serious problem and the vehicle wasn't safe to drive. It's also smart to get an overheating issue checked out immediately to avoid potentially serious engine damage. Often times, you can catch a minor problem before it develops into something much worse. "My van was overheating and I called," Barbara says. "They immediately were able to fit us in. Mike [DeFino, owner] called me with an estimate and explained the issue." After inspecting the vehicle and cooling system, Fox Run Auto technicians were able to identify the specific problem. However, we needed to order a special part for the cooling system repair in Barbara's van. We were able to track it down and get it purchased, but the shipping was going to take a little longer than we originally hoped. Barbara authorized the rep ... read more

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Customer Stories

Suspension System Components & What They Do

Suspension System Components & What They Do

You're ready for an adventure, but instead of a refreshing family get-away or quick grocery run, you find yourself being jostled around. It's then you truly appreciate the components of your suspension system—working tirelessly to transform your tumultuous trek into a serene sail. The suspension system is not just about comfort; it's a balance between physics, engineering, and magic (well, almost) that keeps your car stable, ensures tires stay in contact with the road, and protects the vehicle from wear and tear. Let's explore these mechanical marvels that make our rides smooth and secure. Shock Absorbers When you hit a bump or dip in the road, they absorb the shock by converting kinetic energy into heat within their hydraulic fluid. This process prevents your car from bouncing excessively and maintains wheel stability. Without them, every ride would feel like navigating through a never-ending earthquake aftershock. Springs S ... read more

Happy Holiday Season from Fox Run Auto!

Happy Holiday Season from Fox Run Auto!

Christmas time is here and the New Year is just around the corner. It's hard to believe that 2023 is almost over, but it will still be exciting to ring in 2024 with our friends, coworkers and loved ones. Whatever holidays you are celebrating with your family, we wish you nothing but the best! Say Hi to Vinny! 2023 was an interesting year at Fox Run Auto. Probably the biggest news our Fleet & Warranty Service Advisor, Vincent "Vinny" Nesci, celebrating his first full year at the shop. He joined us in late 2022 and has been a fixture in the service office ever since. We are so fortunate to have him on our team. We know our customers love working with him. He is incredibly knowledgeable, honest and friendly. Vinny truly represents what we are all about at Fox Run Auto. Always Here to Help Otherwise, it's mo ... read more

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Shop News

5 Reasons to Call Roadside Assistance

5 Reasons to Call Roadside Assistance

We are more than just an auto repair shop at Fox Run Auto. We also offer towing and roadside assistance services to drivers in the Northern Delaware area. Whether you need a tow or are just dealing with a bad situation, we're here to help. We are an AAA-approved roadside assistance provider, as well, though you should call them first if you find yourself in trouble and want to make sure the services are covered under your plan. Towing and roadside assistance calls tend to pick up over the winter months with cold weather and more challenging road conditions. Here are the 5 most common reasons why people call our towing service: 1. Vehicle Unable to Drive Obviously, if your car won't start or the transmission won't shift into gear, you are stuck where you are. You may be at the home, somewhere else, or stran ... read more

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Our Services

Repeat Customer Appreciates Honest Service at Fox Run Auto

Repeat Customer Appreciates Honest Service at Fox Run Auto

Tamara recently visited Fox Run Auto for the second time. She needed some minor automotive repairs and had a positive experience the first time she came to our shop. Tamara felt confident that we would be able to help her once again with honest, quality customer service. "Amazing service and I appreciate you so much," Tamara says. "Being an older, single woman, I've been taken for a ride by mechanics in the past. But here at Fox Run, where you have now worked on my car twice, you are transparent. You have not done anything that even hints at not being honest and customer oriented." First of all, we hate to hear that you've had bad experiences with mechanics in the past. Unfortunately, there are people out there who give our industry a bad name. At Fox Run Auto, we do everything ... read more

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Customer Stories
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