Van Owner Gets Overheating Problem Repaired at Fox Run Auto

Barbara was having automotive trouble when her van started to overheat. She knew it might be a serious problem and the vehicle wasn't safe to drive. It's also smart to get an overheating issue checked out immediately to avoid potentially serious engine damage. Often times, you can catch a minor problem before it develops into something much worse.

"My van was overheating and I called," Barbara says. "They immediately were able to fit us in. Mike [DeFino, owner] called me with an estimate and explained the issue."

After inspecting the vehicle and cooling system, Fox Run Auto technicians were able to identify the specific problem. However, we needed to order a special part for the cooling system repair in Barbara's van. We were able to track it down and get it purchased, but the shipping was going to take a little longer than we originally hoped. Barbara authorized the repair work to be completed and we explained the updated time line with the part waiting for delivery.

Barbara still needed a vehicle during that time, so we were able to offer a loaner car for her to drive until the part came in and her van was fixed. Thankfully, the part arrived quicker than anticipated, so we were able to get the van repaired and back to Barbara within a few days.

"Their staff is knowledgeable, honest and so helpful!" Barbara adds. "They are definitely my go-to!!!"

Thank you, Barbara, for putting your trust in Fox Run Auto. We'll be here to help anytime you need us for future automotive services for your van or other vehicles.

Call Fox Run Auto today at (302) 597-9205 or schedule your service appointment online.


Customer Stories
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