BEAR AUTO REPAIR

Category Archives: Customer Stories

Customer Gets New Tires at Fox Run Auto

Customer Gets New Tires at Fox Run Auto

Kelly recently visited Fox Run Auto in Bear, DE to have new tires installed on her car. She has visited our shop in the past for a variety of automotive services, so she knew she could count on her team to provide a quality service experience. "I just got all 4 tires replaced," Kelly says. "I have had brakes, tires and oil changes done here, and I know I won't be taken advantage of." At Fox Run Auto, we believe in providing honest advice throughout the process. Whether you are coming in for minor maintenance or major auto repairs, our team will treat you and your vehicle with the respect you deserve. We aren't going to try and upsell you on services you don't need. We are going to tell it like it is, whether it's good news or bad news. It starts with a thorough inspe ... read more

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Customer Stories

Nissan Buyer Gets Pre-Purchase Vehicle Inspection at Fox Run Auto

Nissan Buyer Gets Pre-Purchase Vehicle Inspection at Fox Run Auto

Sharen was looking to buy a pre-owned Nissan Sentra, but she wanted to be sure the car was in good shape before completing the purchase. She contacted the team at Fox Run Auto in Bear to perform a pre-purchase vehicle inspection. This is a special service we offer to used car buyers who want complete peace of mind before signing on the dotted line "The pre-purchase service inspection was performed on my Nissan Sentra," Sharen says. "In less than 24 hours, I had the results. A very thorough inspection was done and I am confident in the results, and in my Sentra."A pre-purchase vehicle inspection at Fox Run Auto involves a bumper-to-bumper inspection of the entire car, truck or SUV. Our experienced automotive technicians will inspect all the most important systems (engine, cooling s ... read more

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Customer Stories

Customer Gets Throttle Body Replaced at Fox Run Auto

Customer Gets Throttle Body Replaced at Fox Run Auto

Jean was concerned when she was having problems with her car. The check engine light came on, and so did the general repair/maintenance light. Things just didn't feel right and she knew she was going to need a professional diagnosis from a local mechanic. Jean turned to Fox Run Auto in Bear, DE for a proper inspection and recommended repairs. "Engine light and wrench 'yellow' on dashboard, and it felt like the car was not shifting gears correctly," Jean says. "Called and dropped car off that afternoon." Once Jean dropped her car off at Fox Run Auto, we were able to get it in the shop for a full vehicle inspection. One of our technicians ran diagnostic tests to help determine the sources of the dashboard warning lights. Then, we got the car up on the lift ... read more

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Customer Stories

New Customer Appreciates Service at Fox Run Auto

New Customer Appreciates Service at Fox Run Auto

A reviewer by the name of Big Red recently visited Fox Run Auto for the first time. He booked an appointment and dropped his car off at our auto shop in Bear to take care of some repair services. In the end, he was very happy with his customer service experience. "Totally satisfied with the service provided," Big Red writes in his online review. "The professionalism was great. The customer service was great. Reasonable pricing, and also they picked me up to take me to my car when service was done." We understand people have busy lives and don't want to wait around our shop, especially when we're working on major repairs and maintenance services that take longer to complete. This is why we offer convenient vehicle drop-off and pickup options to all customers. You can call ahead or book an appointm ... read more

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Customer Stories

Fox Run Auto Turns Skeptic into Happy Customer

Fox Run Auto Turns Skeptic into Happy Customer

Antonio was frustrated. He needed to get his truck serviced, but was having trouble dealing with other auto repair providers. He did his own research and decided to take his truck to Fox Run Auto. "After a horrible experience with Firestone and most of the dealerships I use to service my truck booked well into next week, I used the AAA app and it listed Fox Run Auto as one of their auto repair shops that is close by my home," Antonio says. "After reading a few reviews (which are all positive) and seeing how prompt they are with their repairs, I gave them a call. I set up an appointment for Thursday, which is a lot sooner than other places." We will always do our best to accommodate your schedule and get your vehicle into our shop as soon as we can. We do take walk-up customers, but we recommend calling in advance or ... read more

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Customer Stories
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