When her truck needs repairs, Linda knows she can always count on the team at Fox Run Auto to treat her right. She has been a loyal customer of our Northern Delaware auto shop for years, and she recently expressed her thoughts in an online review that we’d like to share.
“I’ve been using Fox Run Auto for my truck’s repairs,” Linda writes. “They are always friendly and professional. It’s nice to see smiles when you’re stressed out.”
We understand that most people view regular vehicle maintenance (oil changes, tire rotations, brake services, fluid checks, etc.) as an inconvenience. It’s something that has to be done to keep your vehicle running right, but nobody is ever really looking forward to taking their car or truck into the shop for service.
When more significant repairs are needed, it can be an even more stressful experience. At Fox Run Auto, our goal is to make the process as smooth and painless as possible. We’ve made our customer lobby an inviting and comfortable space to wait, or we can help you get wherever else you need to go while your vehicle is being worked on.
In addition, we aim to get you back on the road as soon as possible. Obviously, some repairs are more complicated than others, but we always do our best to get the work done in a timely manner while also making sure the work is done right.
Lastly, we never perform any repairs unless they are authorized by you. After the initial inspection is performed, we will provide you with a detailed report, accurate price estimates and all the information/advice you need to make your own decisions. Once you’ve given us the “OK” to proceed on a particular service, our auto technicians will get to work. Our service advisors will keep you informed, educated and up-to-date every step of the way, so you’ll always know what’s going on with your vehicle.
“My vehicle has been done on time every time I’ve had to take it in for service,” Linda adds. “The prices are far lower than a dealer price and the statements are itemized so you know the cost of each service.”
Thank you Linda for sharing your feedback. We encourage each and every one of Fox Run Auto’s customers to post ratings and reviews online because it helps us keep pushing to provide the best customer service around.
For all your Mid-Atlantic automotive repair needs, call Fox Run Auto today at (302) 597-9205 or schedule your service appointment online.