BEAR AUTO REPAIR

At Fox Run Auto, a commitment to effective communication is the cornerstone of our approach to customer service. Part of treating people right is keeping them informed and educated throughout the process. We understand not everybody is an automotive expert. That's why you are trusting your vehicle with our repair technicians. However, it is very important that you understand why we are making certain recommendations so you can make informed decisions before you authorize any work to be done at our shop. External Inspections and Diagnostic Testing It all starts with the inspection and testing process. If you are experiencing automotive problems, you can bring your vehicle into Fox Run Auto for an accurate diagnosis. Before we even start with any inspections, one of our Service Advisors will walk you through what we are going ... read more

Robert Hurt (better known to us as just Rob) recently joined the Fox Run Auto team as an Automotive Service Advisor. He will be vital to the shop as he is responsible for taking care of our customers. After all, providing excellent customer service is always the number one priority at Fox Run Auto. Customer Service is Key Rob will be helping customers, whether they call in or stop by the shop. He will also be working closely with the technicians in the repair center, reviewing what needs to be done and then relaying that back to the vehicle owners. This communication is so important because it allows customers to make informed decisions based on accurate inspections and repair estimates. Some of Rob’s other duties will include working with parts suppliers and other vendors to make sure the ... read more

Larry has been coming to Fox Run Auto for many years. Whenever he needs automotive repairs or routine maintenance, he knows he can always depend on our team to come through. No matter what vehicle he's bringing into our shop, Larry has complete trust in the Fox Run Auto service advisors and automotive technicians to provide expert advice, quality work and friendly customer service. "I have been using Fox Run Auto for all my repair work for many years," Larry says, "and I have never had a less than excellent experience." For a majority of those years, Larry owned a 2004 Chevrolet Suburban. He brought it into Fox Run Auto often. Most of the time, it was just for regularly scheduled preventative maintenance such as oil changes, tire rotations, brake inspections and transmission services. However, when you own a car that long ... read more

It's never a good feeling to be stranded on the side of the road or be stuck anywhere with a vehicle that isn't running right. There are any number of reasons that can lead to this situation. The good news is if this happens to you in Northern Delaware, you have a professional roadside assistance and towing service that you can truly count on. Just call Fox Run Auto at (302) 834-1200 24 hours a day, 7 days a week and we'll send one of our tow truck drivers out to help you in your time of need. If you are calling after hours or on the weekend, use our alternate toll-free number of (866) 510-1589. Here are some of the automotive situations you might find yourself in: Ran Out of Gas This happens to just about everyone at some point in life. We can deliver fuel to wherever you are, so you can get back on the road and safely to your next destination. Tire Problems If you have a flat tire or blowout ... read more

Does your car seem a little sluggish when you step on the gas pedal? Are there rattling, squealing or rumbling noises? Is your fuel efficiency going down? If you are noticing any problems with your vehicle or just want to make sure it is running its best, it may be time for a tune-up at Fox Run Auto. Multi-Point Inspections Our technicians are ASE Certified and know what it takes to optimize the performance of any car, truck, SUV or van. Bring your vehicle in and let our team perform a complete multi-point bumper-to-bumper inspection. We'll inspect all the key components of the vehicle including the engine, transmission, tires, brakes, cooling system, exhaust system, suspension, drive train, battery, emissions system, wheel alignment and more. We will also run a complete computer diagnostics review to pinpoint any issues worth ... read more