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Customer Service Always Comes First at Fox Run Auto

Customer Service Always Comes First at Fox Run Auto

Customer service is very important to our team at Fox Run Auto. In fact, you could say it is always our number one priority. We know we wouldn't be in business as long as we have been without a strong connection to our customers. We strive to provide quality auto repair services and genuine customer care. This means offering honest advice and professional recommendations, even if it's not the best news. "Excellent and fast service!" says Ramondo "I was given a detailed explanation of the alignment according to the printout.""As usual I got excellent service," Ellen adds. "They are very knowledgeable and helpful. I will continue to bring my car there.""They say what they do, they do what they say," says George. "And they do so with smiles. It ... read more

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Customer Stories

Should You Recharge or Replace Your Dying Car Battery?

Should You Recharge or Replace Your Dying Car Battery?

This is a question we are asked often at Fox Run Auto. Someone has their battery die. Or, they may have trouble starting their car or with certain electronic components. They know their battery is getting weaker and aren't sure if they need to replace it or if it can just be recharged. Whether you should replace or recharge your car battery may depend on several factors. Here are a few things you should consider: Car Battery Age Probably the most important factor is the age of the car's battery. If it is over four years old and is starting to show signs of deterioration, it's probably time to replace it. You can try to recharge it and get a little more life out of it. However, that charge isn't likely to last that long and you will have to keep recharging more and more. You may have to bite the bullet and get it replaced with a new car battery. Car Battery Voltage A m ... read more

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Car Care Tips

End of Summer Automotive Maintenance

End of Summer Automotive Maintenance

August is here. Summer is almost over. The kids are going back to school. The fall and winter seasons are just around the corner in Northern Delaware. Once the kids are back in school, it's the perfect excuse to take care of some much-needed automotive maintenance at Fox Run Auto. Bring your family car or SUV in for quality auto care and preventative maintenance heading into the colder months ahead. Here are some auto services to consider: Oil Change Check your records or mileage to see if you are due for your next oil change. It's always important to keep up with this maintenance service as your engine depends on fresh, clean oil to run efficiently. Whether you need standard, premium or synthetic oil, we have you covered with a new filter and high-quality oil. Brake Service If you drove around a lot this sum ... read more

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Car Care Tips

How to Protect Your Vehicle's Battery in the Summer Heat

How to Protect Your Vehicle's Battery in the Summer Heat

Most people are already aware. When summer comes by, that means there's summer heat to deal with. What some people aren't aware of, however, is how summer heat negatively affects their vehicle's battery. Summer heat can definitely kill your vehicle's battery, so you should take several steps to prevent that from happening. What Exactly is Happening to the Battery in the Summer Heat? While you might think the cold is what kills your vehicle battery, the heat is actually worse in comparison. Summer heat can evaporate vital liquids that your battery relies on. Summer heat can also accelerate corrosion and sulfation of the battery. The heat can even cause your battery to overcharge, leading to a decreased battery lifespan. You would definitely want to take steps to prevent that. What Can You Do to Protect Your Battery First, you would want to get into the habit of regularly checking your battery and battery case during the summer. Be attentive to any warning signs you m ... read more

Longtime Customer Appreciates Excellent Service at Fox Run Auto

Longtime Customer Appreciates Excellent Service at Fox Run Auto

Charles has been a longtime customer of Fox Run Auto. He knows he can always count on our team for quality automotive repair and maintenance services, as well as honest customer care. Don't take our word for it, though. See what Charles had to say in his recent online review of our shop. "I've trusted my cars' care with Fox Run mechanics for years," Charles writes. "They always give me an honest appraisal of any issues and always treat me with courtesy and respect." At Fox Run Auto, we believe in giving our customers all the information and advice they need to make smart decisions about vehicle maintenance or repairs. If there is a significant automotive problem, we will perform a thorough inspection and provide you with a detailed inspection report. Our team will walk you through our fi ... read more

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Customer Stories
Fox Run Auto Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fox Run Auto Inc. (302) 834-1200 if you have any issues in accessing any area of our website.