Longtime Fox Run Auto Customer Expresses Gratitude

A longtime Fox Run Auto customer that goes by the initials A.L. recently shared a review online of his experience with this Bear, DE auto repair shop. He's been a customer for many years, going back to when we had four Mikes working at the shop. Two have since retired and Robert Hurt recently joined the Fox Run Auto service team. Here's what A.L. had to say about his most recent service visit.

"And then there were two. Two Mikes left from four!" A.L. writes. "But after the addition of Robert, the professionalism is as strong as ever."

A.L. brought his vehicle in to be looked at by the skilled and knowledgeable auto repair technicians at Fox Run Auto. He wasn't sure what the problem was, so he wanted to get the opinion of the professionals he's trusted for many years. 

"In this instance, some major work was proposed," A.L. adds. "Through the relationship cultivated over 19 years, I was never in doubt that the repairs were needed, the price was right and the job would be done well."

A.L. knows that the Fox Run Auto technicians are very thorough in running diagnostics and performing detailed inspections of his vehicles. We can then provide a full report along with specific repair recommendations and accurate price quotes for parts and labor. This a very important step to make sure we are providing all the pertinent information to our customers so they can make sound decisions about which repairs they want us to proceed with. Our service advisors are happy to answer any questions and walk people through everything they need to know about their cars. 

"All my vehicles are serviced here and soon one of my children will purchase his first car and take it to Fox Run Auto for TLC," A.L. concludes. "Loyalty is a generational thing at a place where you are a name, not a mere customer."

Thank you, A.L., for your loyal business over the years and for saying such nice things in your review. We very much look forward to continuing to help you out whenever you need automotive repairs or maintenance, and we can't wait to help your children with their cars, as well.

When it comes to personal service and genuine care, put your trust in the team at Fox Run Auto. We're here to help you with all your automotive needs. Call our shop today at (302) 597-9205 or schedule your service appointment online.


Customer Stories
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