BEAR AUTO REPAIR

Monthly Archives: September 2018

The 5-Star Reviews Are Pouring in for Fox Run Auto!

The 5-Star Reviews Are Pouring in for Fox Run Auto!

At Fox Run Auto, we put a premium on offering the highest standards of customer service to our valued customers throughout the Mid-Atlantic area. We always appreciate when one of our customers takes the time to write a review, even if it's just a brief comment about their service experience at our shop. We feature longer customer stories on this blog from time to time, but today we'd like to highlight some of the shorter recent reviews about Fox Run Auto that also happened to include 5-star ratings. "Always have great service with these guys!" writes Darin. "And I have recommended them to several people who have come to trust them as much as I do.""Always an enjoyable experience," adds another reviewer, Len. "I have been a customer since Mike DeFino opened the doors. The service is always excellent and all the work is performed at a fair price. Thank you.""Super group of people dedic ... read more

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Customer Stories

Is Your Car Leaking Fluid? Here's What You Need to Do About it.

Is Your Car Leaking Fluid? Here's What You Need to Do About it.

Fluid leaks are fairly common, especially the older that your vehicle gets. There are so many small parts that can wear out over time (nuts, bolts, rubber gaskets and other seals) or just become loose. This may allow vital fluids to escape from your vehicle.  A small leak may not seem like a big deal at first, but it is not something you want to ignore. After all, it could turn into a major problem down the road if left alone. With this in mind, here are some of the things you will want to do as a responsible vehicle owner when you notice any kind of fluid leak. Identifying the Fluid First, it helps to identify which type of fluid it is and that may determine the urgency with which you need to address the leak. Certainly, if it's a fuel leak, that is something extremely concerning and you will want it addressed as soon as humanly possible. Otherwise, use this Fox Run Auto ... read more

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Car Care Tips

Why Your Vehicle Needs Oil Changes

Why Your Vehicle Needs Oil Changes

Having the oil and oil filter changed in your vehicle is a standard automotive service that many car owners take for granted. It's just something that needs to be done every few months. But why? The Importance of Regular Oil Changes Your vehicle contains many different fluids that all perform very important functions, and they all must be maintained and replaced periodically. However, none need to be done as frequently as the engine oil, which really is the lifeblood of any vehicle. Your engine has many moving parts that are working at very high speeds. This creates a lot of friction. The oil provides necessary lubrication to all the components of the engine. Without it, things can seize up and major internal damage can be done. Having to change your oil every so often may seem like an inconvenience, but trust us, it's much less painful than having to have your engine completely ... read more

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Our Services

Customer Impressed by Fox Run Auto's Newest Service Advisor

Customer Impressed by Fox Run Auto's Newest Service Advisor

Robert Hurt joined the Fox Run Auto team earlier this year, but he is already making a positive impact. The guys in the shop enjoy working with him and customers love his friendly approach to service. Just ask Shalanda, who recently came into the shop for auto repairs and dealt with Rob as her Service Advisor. She was nice enough to share a review about her service experience. "Robert was fabulous to work with," Shalanda writes. "Every phone call was upbeat and friendly. I appreciated the attention to the customer service aspect of my car repair experience as it is a factor that is often overlooked this day and age." Shalanda, we couldn't agree more! Providing a positive service experience is very important to all of us here at ... read more

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Customer Stories
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