BEAR AUTO REPAIR

Category Archives: Customer Stories

Local Customer Impressed with Service at Fox Run Auto

Local Customer Impressed with Service at Fox Run Auto

At Fox Run Auto, we take pride in earning the trust of every driver who visits our shop. Whether you’re coming in for the first time or have been a customer for years, our goal is always the same: to deliver professional repairs, honest service and fair pricing. Peter’s recent experience is a great reminder of why so many local drivers choose Fox Run Auto for all their vehicle needs. “We’ve been here several times in the last few months for my wife’s and mother’s cars" Peter says. "I was impressed with the customer service of everyone there and was positively stunned at how much lower the costs were in comparison to other places we’ve been to." We’re grateful for feedback like this because it highlights what matters most to us. We always aim to take care of ... read more

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Customer Stories

This Family Has Trusted Fox Run Auto for Over 25 Years

This Family Has Trusted Fox Run Auto for Over 25 Years

When it comes to car repair and maintenance, trust is earned over time. For Bob and his family, that trust has been placed with Fox Run Auto for more than 25 years. Recently, Bob shared his gratitude after our team helped his daughter with her Volkswagen Atlas Cross Sport. "Appreciate the Fox Run team recently taking care of my daughter's VW Atlas Cross Sport," Bob says. "They saved her a lot of money vs going to the dealer due to their automotive credentials & investment in equipment. I've trusted Fox Run with all our family vehicles for over 25 years!" Instead of facing the high costs often associated with dealership service, Bob’s daughter found value and savings at Fox Run Auto. Thanks to our team’s extensive automotive credentials and investment in advanced diagnostic equipment, we were able to provide the same level of ex ... read more

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Customer Stories

First-Class Service That Feels Like Family

First-Class Service That Feels Like Family

At Fox Run Auto, we’re proud of the trust our customers place in us. Nothing speaks louder than the words of drivers who rely on our team year after year. Recently, a longtime customer John shared his experience. His comments perfectly reflect the level of customer service we strive to provide every single day at our shop. "The first class service starts as you walk in the door," John says. "You feel like you are talking with an old friend. They listen to you, and what your car’s need is at this time."  That feeling of talking with an old friend is exactly what we want every customer to experience. Our service writers take the time to listen carefully, explain what your car needs, and answer your questions without pressure. Cle ... read more

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Customer Stories

Longtime Customer Gets Same-Day Auto Repairs at Fox Run Auto

Longtime Customer Gets Same-Day Auto Repairs at Fox Run Auto

At Fox Run Auto, we know how frustrating it can be when your car starts acting up without warning—especially when it’s something as unpredictable as stalling after startup or hesitation when accelerating. One of our longtime customers, Rob, recently experienced just that. "My car was having sporadic issues with it turning off after starting first thing in the morning and sometimes would have a slight pause when trying to accelerate from a stop or while coming out of a turn," Rob says. "I called Fox Run Auto, who I've been using for at least 15 years now, to see how soon they could squeeze me into their schedule. I was asked if I could drop my car off by 9am the next day and that they would take a look at it if they had some time free up while working their other appointments. I dropped my car off first thing that morning and I was fortunate enough that they had some time free u ... read more

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Customer Stories

New Fox Run Auto Customer Provides a Five-Star Review!

New Fox Run Auto Customer Provides a Five-Star Review!

At Fox Run Auto, we believe that great auto repair service should go beyond just fixing vehicles. It should also make customers feel valued and confident every step of the way. That’s why we’re thrilled to share this recent five-star review from one of our newest customers, Marlon: "Would like to state the service was above expectations," Marlon says. "Iwas not prepared for the excellent waiting room to start. Communication as to the service I was to receive was very clear and the welcoming was second to none! I have gained a new relationship with getting my automobile service." Thank you, Marlon! From the moment customers walk through our doors, we want them to feel at ease. That starts with our comfortable, well-appointed waiting area. Whether you're here for a quick servic
... read more

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Customer Stories
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