At Fox Run Auto, we’re proud of the trust our customers place in us. Nothing speaks louder than the words of drivers who rely on our team year after year. Recently, a longtime customer John shared his experience. His comments perfectly reflect the level of customer service we strive to provide every single day at our shop.
"The first class service starts as you walk in the door," John says. "You feel like you are talking with an old friend. They listen to you, and what your car’s need is at this time."
That feeling of talking with an old friend is exactly what we want every customer to experience. Our service writers take the time to listen carefully, explain what your car needs, and answer your questions without pressure. Clear communication is part of the process — from giving accurate estimates to updating you while your vehicle is in the shop.
Of course, none of this would matter if the work wasn’t done right. John highlighted another point that matters most: peace of mind. Every repair we do is performed by skilled technicians with the training and equipment to get the job done correctly. Our goal is for you to leave the shop confident your vehicle is safe and reliable.
"They keep you informed and up to date" John adds. "Their estimates have always been spot on. The repairs are always done correctly and you feel safe in your vehicle. We are lucky to have a repair shop like this in the neighborhood.”
We’re grateful for John and all of our loyal customers who make Fox Run Auto part of the community. If you’re looking for a shop that combines professionalism with a personal touch, stop by and see what first-class service feels like. Call us today at (302) 597-9205 or schedule your service appointment online.