BEAR AUTO REPAIR

The Importance of Having an Auto Shop You Can Trust

At Fox Run Auto, we understand that it can be difficult for customers to put their complete trust in an auto repair shop. We're doing everything we can to change that perception, one customer at a time. It all starts with being upfront and honest during the service process.

Communication is Key

Being upfront is all about having good communication. It's important to know that Fox Run Auto will not perform any repairs without your consent and we aren't going to try and "upsell" you on anything that may not be necessary at the time. That's why we put such an emphasis on our vehicle inspection and repair estimate process. It's very rare that we will give out any quotes over the phone because our technicians need to see the vehicle in person and give it a proper inspection.

Accurate Repair Estimates

Through inspections and diagnostics, the automotive technicians at Fox Run Auto are able to determine exactly what's wrong and which repairs should be recommended. Some things may be very urgent while others may just be issues that could potentially be a problem down the line. We'll give you a full report and our service advisors will walk you through everything that's recommended along with accurate price estimates for each repair, including parts, labor and any warranty coverage that applies. 

Making Informed Decisions

Once you have all the information you need, then you can make your decisions on which repairs or maintenance services you want to have completed at Fox Run Auto. We aren't going to pressure you into anything you don't need. We are simply going to tell it like it is and then what you want to do from there is totally up to you. That's our service promise.

You deserve to work with an auto repair shop that is honest, upfront and accurate when it comes to recommending repairs and providing price estimates on the work that needs to be done. Call Fox Run Auto today at (302) 597-9205 or book your service appointment online.

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