An anonymous reviewer recently shared their review online about their service experience at Fox Run Auto in Bear, DE. This customer needed auto repair help twice and found our team to be dependable in keeping his "forever car" running well.
"I have had the misfortune of needing good, affordable work done on my 'forever car' twice," this reviewer writes. "Both times, Fox Run Auto fixed my car, was very reasonable price-wise, and courteous when discussing the issues involved and probable repairs."
Providing customers with accurate information and sound advice are priorities here at Fox Run Auto. We want people to feel comfortable with every automotive repair and service decision that they make. After all, they are trusting us as experts and we want to make sure and guide them in the right direction.
It all starts with the initial inspection and diagnostic testing, which will reveal any potential issues. Our technicians can diagnose any specific automotive problems, such as faulty parts or worn components. Then, we'll prepare a thorough, detailed report that will prioritize any concerns that need to be addressed. Some issues may need urgent attention while other problems may be less immediate—but still well worth bringing up as potential future repairs that will need to be made at some point down the road.
This report allows our Service Advisors to walk you through all the information pertaining to vehicle, including repair/maintenance recommendations and accurate price estimates. We don't do guesswork here at Fox Run Auto. We are attentive to the details and are upfront about all anticipated parts and labor costs. With this information, you'll be able to make the right decisions just like our anonymous friend did when he brought his car in twice for different repairs.
"As this is my 'forever car," at least until I win Powerball or Megamillions, I will continue to bring it to them for any repairs."
Thank you for providing this feedback and we're glad everything worked out. If you ever need additional auto repairs or vehicle maintenance services, just give Fox Run Auto a call at (302) 597-9205 or schedule your next service appointment online.