Alisha recently brought her car into Fox Run Auto for a brake service. She had never been to our shop before and was naturally hesitant to try out a new auto repair facility. In the end, Alisha was very pleased with her experience.
"This was the first time I've used them to service my vehicle and they were professional and friendly," Alisha says. "I did not have anyone to drop me off, so they provided me with a loaner car, free of charge, which was great. The loaner wasn't the flashiest, but did its job of getting me back home so I didn't have to miss any work."
Customer service is always our number one priority at Fox Run Auto. We understand people live busy lives and dealing with automotive maintenance and repairs is often a bit of an inconvenience to their daily routines. If you need help getting a ride to home or work, or if we need to get you set up with a loaner car for longer repairs, our team will do its best to help get you where you need to go.
Alisha's car needed some brake repairs, so our technicians performed a thorough brake inspection for free and we let her know exactly what services we recommended. Once she authorized the work, we took care of the brakes and made sure they were in good shape once again.
"The brakes work fine now, so they did a great job!" Alisha adds. "I'll be using them again in the future. As a woman, I'm leery of car shops taking advantage, but this wasn't the case here. I will suggest them to my friends."
Thank you, Alisha, for putting your trust in the Fox Run Auto team and we're glad to hear you were pleased with your service experience at our shop. We're here to help anytime you ever need us again.
The same goes for anyone in Northern Delaware in need of automotive repairs or maintenance services. Call Fox Run Auto today at (302) 597-9205 or schedule your service appointment online!