Longtime Customer Gets a Pleasant Surprise at Fox Run Auto

Michael is a longtime customer of Fox Run Auto. He lives in Middletown, but is always willing to drive down to Bear when he needs automotive repairs or maintenance. Michael knows he can count on the team at Fox Run Auto to treat him and his vehicle right.

"I drive from Middletown to go to Fox Run, even though there are quite a few choices in Middletown," Michael says. "They give quality service and fair pricing. I was just in for an oil change and tire rotation."

Michael understands the importance of regular maintenance, so he visits Fox Run Auto for each oil change. he knows our technicians will also perform a standard inspection of his car to make sure everything looks good. If we do notice anything unusual, we will let him know the details in an inspection report. Michael takes great care of his vehicles, though, so there are rarely any issues to be concerned about. It's called "preventative maintenance" for a reason!

In addition to the oil change and tire rotation services, Michael also requested that we change out his wiper blades. Our team took care of all the services and got him back on the road quickly. 

"I noticed the wiper blades weren't on the bill and asked if they forgot them," Michael adds. "The Service Manager said, 'It was done for sure. It's just not on your bill.' They said 'have a nice day' when I'm sure another place would have written up another bill. Great customer service."

We don't mind doing a little extra for our loyal customers from time to time. Customer service is always our top priority at Fox Run Auto

If you are in need of automotive maintenance or repairs in Northern Delaware, give Fox Run Auto a call at (302) 597-9205 or book your service appointment online.


Customer Stories
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