First-Time Customer Recommends Fox Run Auto

Sharon recently visited Fox Run Auto for the first time after a recommendation from her niece. Her car needed repairs and she wanted an honest assessment from a trustworthy mechanic. Our team took the time to inspect her vehicle and walk her through a detailed inspection report before proceeding with any repair services. That is our standard process at Fox Run Auto.

"They provided very professional and timely service," Sharon says. "Rob [Hurt, Lead Service Advisor] took time to explain everything and helped me understand my options. My niece referred me here as I live in MD but work in DE."

The initial vehicle inspection is the most important step in the process at Fox Run Auto. We perform this for any car, truck or SUV that comes into our Northern Delaware shop. We will look over key systems and components to identify potential automotive problems and areas of concern. If everything looks healthy, we'll be glad to let you know there aren't any significant issues.

If something is found, we will outline all our key findings in the inspection report. One of our knowledgeable service advisors will present this to you and be happy to explain any details or ask any questions that you have. There may be some items worth noting that could be a problem in the future, but aren't a priority to fix right now. Then, there may be more urgent repairs and maintenance services recommended. Our team will let you know what we suggest getting done, along with accurate time and price estimates. This way, you are able to make an informed decision if you want to proceed with the service(s) or not.

"They were really quick with repairs," Sharon adds. "I'd definitely recommend them to service anyone's vehicle."

Thank you, Sharon, for your positive feedback. We hope you turn to us again in the future if you ever have any additional automotive needs.

If you need auto repairs or maintenance services in the Northern Delaware area, call Fox Run Auto today at (302) 597-9205 or schedule your appointment online.


Customer Stories
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