Customer Praises "Awesome" Service at Fox Run Auto

TJ knew his car had some issues and wanted to have a professional automotive technician inspect it properly in order to make the necessary repair recommendations. After putting it off for awhile, he ultimately reached out to Fox Run Auto in Bear, DE. In the end, TJ was very glad he finally made the call.

"Fox Run Auto service center was spot on with their analysis of our vehicle issues," TJ says. "We brought our car to their shop to have it assessed for numerous issues. They were able to find all of the issues and give us a very accurate estimate in one day."

The first—and perhaps most important—step in our repair process at Fox Run Auto is to perform a thorough inspection of any vehicle that comes into our shop. We don't believe in making guesses or assumptions based on what a customer can tell us over the phone or in an email. Our technicians are very skilled and knowledgeable, so we want them to look over the vehicle and provide a detailed inspection report. 

Once we know what the issues are and what is recommended to fix them in terms of parts and labor, we can then provide our customers with the inspection report and accurate price estimates for all recommended automotive services. In TJ's case, we were able to determine the sources of all the problems he was concerned about. We found some things that needed to be repaired urgently while other minor issues didn't need to be dealt with right away. We walked TJ through all of our findings, so he was able to make an educated decision about which repairs he wanted us to complete.

"The repairs were completed within a day and a half, and finished with high quality work," TJ adds. "The cost was exactly as discussed with the estimates. Our car is 100% better and feels like a brand new car. It's been a very long time since I've felt this confident with auto repairs. Thanks to all of Fox Run Auto's personnel. You're awesome!"

Thank you, TJ, for putting your trust in the Fox Run Auto team and for sharing your feedback online. We encourage all of our customers to write reviews and post ratings based on their experiences at our auto repair shop.

If you need automotive repairs or vehicle maintenance services in Northern Delaware, call Fox Run Auto today at (302) 597-9205 or schedule your appointment online.



Customer Stories
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