Sarah is a loyal customer of Fox Run Auto in Bear, DE. Not too long ago, she visited our shop for some repairs to our car. However, she recently began experiencing problems again and was worried that one of the new parts wasn't working correctly. Though she was concerned about the part, she had no apprehensions about bringing her car back into Fox Run Auto because she knew the previous repairs were backed by warranty.
"I highly recommend this shop," Sarah says. "They provide exceptional customer service with integrity. When there was a problem with one of the parts that was used in a previous service, Fox Run Auto spared no effort to make sure my issue was resolved."
Almost all parts and repairs performed at Fox Run Auto are backed by the 24-month/24,000-mile NAPA AutoCare Peace of Mind Warranty. If problems arise, you can always bring your vehicle back to our shop or to any of over 14,000 NAPA AutoCare Centers located throughout the country. In other words, you can rest assured that you are covered.
We also understand it can be somewhat inconvenient to have to bring your vehicle back to Fox Run Auto for further repairs, so we do our best to make the experience as smooth and stress-free as possible. If you need a tow truck or shuttle to/from work or home, just let us know.
"They provided a tow truck and let me borrow a car so that I could still get to work," adds Sarah. "Unlike some other shops I've dealt with in the past, they honored the service warranty for the parts and labor instead of trying to gouge me for more money. My family will definitely continue to bring our cars here."
Sarah, thank you for putting your trust in Fox Run Auto and for sharing your feedback about our warranty program. We appreciate your business and support.
For anyone in the Mid-Atlantic area in need of automotive repairs or maintenance services (or if you have a NAPA warranty from another shop and need further repairs), call Fox Run Auto today at (302) 597-9205 or schedule your service appointment online.