Customer Appreciates Honest Customer Service at Fox Run Auto

Glenda is a longtime customer of Fox Run Auto. She knows she can count on our team to help her with all of her automotive needs, whether it's routine maintenance services or major repairs. Here is what she had to say in a recent online review of our auto shop:

"I have been having my cars serviced here quite awhile," Glenda writes. "I always feel they are honest about repairs. They explain things and don't get upset if I have a question."

We sure hope other auto shops or dealerships aren't getting upset when customers ask questions. That is a large part of what our service advisors do every day. We understand people have questions. They are coming to Fox Run Auto because of our automotive expertise. They are looking for professional advice and guidance when it comes to automotive issues. We are always happy to answer any questions you have.

It starts with the inspection process. Our skilled technicians will inspect your vehicle and any specific problems you are experience. Then, we provide you with a detailed inspection report that outlines our findings. Your service advisor will explain anything that requires explanation. If repairs or maintenance services are recommended, we will provide our suggestions and accurate price estimates. That way, you can make an informed decision if you want us to proceed with any further services or not.

"Only once have I had a problem after a repair and they fixed it quickly," Glenda adds.

Almost all parts and services at Fox Run Auto are covered by strong warranty programs. Your service advisor will also provide you with any information you need to know about coverage. If you experience problems after leaving the shop, just give us a call and we'll take care of it for you.

If you are in Northern Delaware and are in need of automotive services, call Fox Run Auto at (302) 597-9205 today or schedule your service appointment online.


Customer Stories
Fox Run Auto Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fox Run Auto Inc. (302) 834-1200 if you have any issues in accessing any area of our website.