VW Owners Grateful for Honest Service at Fox Run Auto

Diane and her husband hadn't driven their Volkswagen in months because of mechanical problems. They had taken it two other mechanics to figure out what was wrong, but unfortunately they weren't getting any helpful answers. Finally, they decided to turn to Fox Run Auto.

"I had my Volkswagen towed there because it was sitting for a few months and I couldn't get an accurate account of what the problem was from two other mechanics," Diane says. "When I heard back from Mike DeFino [owner of Fox Run Auto], he was very kind, very honest and showed real concern about my vehicle—not to mention that to run a diagnostic test to find out the problem I was only charged half the price of what the other two previous mechanics charged me!!"

Once Diane's VW was towed into our Northern Delaware shop, our automotive technicians ran diagnostic tests and performed a thorough external inspection. We were ultimately able to figure out what the problem was and determine what it would take to repair it. We provided Diane and her husband with a detailed inspection report and walk them through the findings. That way, they knew exactly what we found and what needed to be done—as well as what the services would cost—before they authorized any repairs.

"Needless to say I am so happy and I'm very grateful for the honesty and respect that Mike showed me and my husband, and the general concern about what to do with my vehicle!!! It's very hard to find a good mechanic, let alone trust a mechanic these days. Thank you Mike DeFino and just know how grateful me and my husband are for your honesty and respect. God bless!"

Thank you, Diane, for the kind words and putting your faith in the Fox Run Auto team to take care of your VW.

If you are in need of automotive repair or maintenance services in Northern Delaware, turn to the team at Fox Run Auto in Bear. Call us today at (302) 597-9205 or schedule your service appointment online.


Customer Stories
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