New Customer Appreciates Service at Fox Run Auto

A reviewer by the name of Big Red recently visited Fox Run Auto for the first time. He booked an appointment and dropped his car off at our auto shop in Bear to take care of some repair services. In the end, he was very happy with his customer service experience.

"Totally satisfied with the service provided," Big Red writes in his online review. "The professionalism was great. The customer service was great. Reasonable pricing, and also they picked me up to take me to my car when service was done."

We understand people have busy lives and don't want to wait around our shop, especially when we're working on major repairs and maintenance services that take longer to complete. This is why we offer convenient vehicle drop-off and pickup options to all customers. You can call ahead or book an appointment online in advance to let us know when your most convenient drop-off time is, whether it's during our regular business hours or after hours. 

Once we get the vehicle in our shop, our automotive technicians will perform a comprehensive inspection and one of our Service Advisors will contact you directly to walk through the inspection report. We'll let you know if there are any recommended repairs beyond what you came in for, and of course we'll provide accurate price estimates for any parts and labor. That way, you know exactly what's going on with your car and can make your own decisions about whether or not to proceed with any recommended services.

In Big Red's case, everything went smoothly with his repairs. We were able to arrange a ride for him to get back to the shop and pick up his car as soon as it was ready.

"I have a new automotive center that will be servicing my car from here on out," he adds. "I'm going to tell everyone I know."

Thank you, Big Red, for putting your trust in the Fox Run Auto team. We look forward to serving your automotive needs in the future.

For anyone in the Northern Delaware area in need of auto repair or maintenance services, call Fox Run Auto today at (302) 597-9205 or schedule your service appointment online.


Customer Stories
Fox Run Auto Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fox Run Auto Inc. (302) 834-1200 if you have any issues in accessing any area of our website.