Julia drives a 2005 Honda Element. Unfortunately, she recently had her catalytic converter stolen from her vehicle when it was parked at a local store. It was a terrible situation and she wasn't sure what had happened at first. Julia just knew her vehicle sounded extremely loud while driving and something was wrong. AAA recommended she take her Element to Fox Run Auto for a proper vehicle inspection and diagnosis.
It didn't take long for our team to recognize that the catalytic converter was missing and needed to be replaced. The catalytic converter is a critical component in the vehicle's exhaust and emissions system. It's sad to know they are being stolen because of the valuable elements inside. Fox Run Auto was able to get a new catalytic converter installed in Julia's Honda and help her with her insurance claim for the robbery.
"I was in shock as I had nothing stolen from my car before," Julia says in her online review of our shop. "Fox Run Auto replaced my converter, had my insurance cover most of the damage, and they also completed other maintenance for my Element ever since that day I had the incident. The mechanics here are extremely helpful and know cars very well."
Julia, we were happy to help you during this difficult situation. It's a shame it happened, but thankfully we were able to get your vehicle back safely on the road and work out the insurance issues. We are always here to help any time you need auto repairs or standard maintenance services on your Honda.
"I've always had a hard time trusting mechanics since I'm a young woman, so it's easy to be vulnerable in these situations," Julia adds. "My dad always taught me to not let anyone rip me off. I appreciate their overall concern for my vehicle and for helping me in a time of need. I'm still getting acclimated here to Delaware. However, I'm happy that I have a mechanic nearby that I can trust with my Honda. My Honda had to get several maintenance repairs done since the incident and now, it's driving wonderfully. Thank you Fox Run Auto!!"
If you are in Northern Delaware and are in need of automotive maintenance or repair services for any vehicle make and model, call Fox Run Auto today at (302) 597-9205 or schedule your service appointment online.