I have yet to find anything about this service shop that I don't like. The people are always with a smile and have excellent manners and customer service. I can comfirm my appointment with a text message or an email or both! The mechanics are top notch and fair and the prices are competative. They are honest and hard working, I feel like I can trust them. The Mikes make me laugh everytime I am there. I recieve reminders and coupons regularly. I have gushed about this shop to everyone who will listen.