My wait times are usually reasonable, but this visit took almost 3 hours for an oil change, tire rotation, & turn signal bulb replacement. During my long wait, I was not kept up to date as to why the appointment was taking so long.
The service at Fox Run Auto is always above and beyond. There is always a Mike ready to help and they know exactly what they are doing and how to explain it to those of us with less car intelligence then them. The entire process is beyond easy and the customer service you receive is beyond excellent. This is our one and only car service shop. We have never had any issues or any complaints.
Taken care of quickly
Prompt, courteous service. My car was done sooner than expected.
The staff is very friendly and gives detailed information regarding the work that needs to be done on our vehicle. They make sure that we understand the cost of the work and the time it will take for the work to be completed. We've always had good service and will continue to take our vehicle to Fox Run Auto.
My car has rather unusually sized tires, and Mike Decostanza gave me great, honest advice on tire replacement options. He was able to get the tires and have them mounted the following day. A typical Fox Run Auto experience solid service and a fair price.
Polite, efficient , fair prices. I only wish they would call me when the car in done, not wait until the end of the day.
My oil change and tire rotation was performed in a timely manner and everything seemed to be done as expected. Nice waiting room is offered
As usual, my visit was easy breezy. Timely service, good attention, quick results.
As always, the service was excellent.