Honest & Trustworthy They pick up the phone Or call you back My car broke down on 95 and got towed to their AAA approved Service Center. I was lucky it did. Mike went beyond the simple diagnostics he took the additional time to search beyond the Car Manufactures service site, and went on the NHTSA site and found a recall on the problem that wasn't posted on makers site. Awesome! If he wasn't 200 miles away he'd be my go to. Dedicated and honest. (By the way I didn't get this same honesty from dealer they never mentioned recall until I showed them Mikes research) Thanks Mike you're one of the good ones.