Been using Fox Run for awhile now and am very happy with the staff and results. Coming from a family of mechanics, who are now older or have passed on, I know a little but am no mechanic. I should mention that I trust no one working on my cars, however I find them honest and willing to explain and show you what's wrong and the affect it has on the car. Now as far as the techs go, I have had no returns and hope not to. Definitely would and actually have recommended them.