BEAR AUTO REPAIR

5

My first experience with Fox Run Auto was in last August when the 2004 Saturn Vue we drove from Detroit to Newark , DE to drop our daughter off the UD campus, ran into muffler issues. That was a big surprise as we had gone to a local auto repair shop in our town before our departure who had thoroughly checked and fixed the vehicle for the long haul. I had randomly called a few local auto centers, Fox Run Auto at Bear DE responded quickly. We did not have the luxury of time at our disposal, as we planned to return to Detroit after dropping our daughter at the Newark campus , the Vue was our parting gift for her mobility. My wife was unhappy that we will be leaving a ‘wounded’ vehicle that had 100000 plus miles on it. Mike Accursi at the facility drove the vehicle and after throughly testing it certified it good for next few years. He arranged for the muffler the very next day. The vehicle was given an oil change and a new life. I was super relieved that my daughter will be safe driving around the old Saturn when she needed to. Fox Run Auto impressed me with thoroughness, honesty and speed. I returned yesterday to see my daughter in the spring break, of course she was waiting for her dad to carry out an oil change, that got pushed behind what with her ‘ busy ‘ college schedules. I received the same courtesy and good service yesterday again. Mike and I chatted about the August day, Ohio State and U of M football teams. Of course I heard from him some pearls of auto tech wisdom too!! For me it did not just feel like that I went there for an oil change.

5

My vehicle work was started on at my appointment time. Everyone was friendly & courteous , honored my coupon & my vehicle was ready in about an hour. This is the only garage I have had work on any of my vehicles for the past 10 years. They are great!!! Would highly recommend them

5

Robert Hurt was very outstanding. The customer service there was pneumonial. I didn’t even have to wait for hours to get a ride back home, nor did I have to call an Uber/Lyft. Fox Run Auto had me covered. Thanks Fox Run, you’re my #1 Auto Service Center 😁.

5

Great work and very caring owners

5

Fast repair, ready when promised, bettet than expected price. Never a hassle when I have a concern. Really good customer service.

5

They are amazing! Very friendly and knowledgeable!

5

Mike Acursi and the guys at Fox Run are top notch. I had an issue with a strange creak noise coming from the front rear suspension. Wasn’t easy to diagnose the problem, Fox Run took the time to properly diagnose and offer a sensible reccomendation. My wife and I have been taking our vehicles there for years. As parents of three kids, safety is our top concern. Fox Run is a family business with a priority on excellent customer service, quality work, and customer satisfaction. I will continue with confidence to bring our vehicles to Fox Run.

4

Great service, would recommend them to anyone!

4

My brother recommended Fox Run Auto to me. I have taken my vehicle to them a few times. They explain everything to me & have even come in under their estimate. I have recommended them to others. They're great.

5

We just moved to the area and my neighbor recommended Fox Run for auto service. After spending a few minutes in the office/ waiting room I knew why. The waiting room is neat and clean, the staff is friendly, courteous and knowledgeable. In the short time I was there I observed coustomers being treated with kindness and respect. The staff made it a point to explain what repairs were necessary and why.

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