The only negative thing is the way the man at the front desk spoke to me when I went to drop my Jeep off. He WAS using a pleasant tone though, when he told me twice not to get information off the internet. I told him how my Jeep would shake at highway speeds and that I brought it in because I know Jeeps are known for tie rod issues(this information I got from fellow Jeep owners NOT the internet). Fyi it WAS tie rod issues. That small complaint aside, the actual work done on my Jeep seems to be perfect, just like the last time I brought it to your shop. Everything done was explained to me and the mechanic and woman at the front desk were both very friendly and helpful. I highly recommend Fox Run Auto to anyone needing work done on their vehicle.